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Following the work we have recently undertaken for you, please submit your satisfaction scores to enable us to monitor and improve the level of service we offer to our clients. The process should take less than three minutes!

1. Promptness

Please choose a rating from 1 (not at all happy) to 10 (extremely happy)

2. Accuracy

Please choose a rating from 1 (not at all happy) to 10 (extremely happy)

3. Partnership

Please choose a rating from 1 (not at all happy) to 10 (extremely happy)

4. Helpfulness

Please choose a rating from 1 (not at all responsive) to 10 (extremely responsive)

5. Satisfaction

Please choose a rating from 1 (not at all satisfied) to 10 (extremely satisfied)

6. Recommendation

Please choose a rating from 1 (I would not recommend) to 10 (I would go out of my way to recommend)

7. Any other comments or suggestions

Thank you very much for completing our customer satisfaction questionnaire. We take your feedback seriously and will be using it to improve our services. In response to previous customer feedback, we have set up our Support Desk, which can be reached via support@castlegateit.co.uk.

Additional services

Would you like us to contact you regarding any of our additional services?

Please let us know of any other services you would like us to provide.

Thank you very much for your time.

Castlegate IT

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Castlegate IT, Unit 2 Enterprise Complex, Walmgate, York, YO1 9TT

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