Security update: Your website is being protected

On 21 October, critical security vulnerabilities affecting PHP, the technology behind WordPress and many other websites, required urgent action across the hosting industry.

Castlegate IT worked closely with our hosting providers to prepare for the necessary security updates. Importantly, our hosting partners and Cloudflare implemented additional firewall protections before the security patches were released, helping to protect websites against attempts to exploit these vulnerabilities.

The necessary patches have now been applied across our main managed hosting environments. A small number of legacy environments remain protected by additional firewall measures while their updates are completed.

No action is required from our clients. We continue to monitor the situation and manage the necessary security measures on their behalf.

Trustist

Customer reviews & reputation management

Trustist is a customer reviews and online reputation management platform, founded in 2014 and based in York. The platform brings together reviews from multiple sites into a single aggregated score, helping businesses see and manage their full online reputation in one place.

Features include displaying star ratings in Google search results, collecting and responding to reviews, and sharing reviews on social media, alongside newer additions such as AI visibility tools. The dashboard supports both single-location businesses and larger, multi-site brands, with tiered reporting to track performance by brand and by location.

Trustist works with thousands of clients worldwide, including organisations such as Timpson Group, and has received a number of industry awards and recognitions, including being named among the UK’s top SME businesses by Elite Business. The company is also an official partner of the British Franchise Association.