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Executive Summary Artificial intelligence is changing how people discover organisations online. Increasingly, AI-powered search tools summarise information and recommend organisations directly, often before users visit a website. This guide explains how AI search works, why it matters, and the practical …
Artificial intelligence is changing how people find organisations online – be part of the solution. Instead of browsing pages of Google results, many people now ask questions directly to tools such as ChatGPT or Google’s AI search. Rather than showing …