Question 1

Can you take over an existing WordPress website built by another agency?

Accepted Answer

Yes. We regularly take over WordPress websites built or maintained by other agencies and developers. We start by examining the site, plugins, theme, users, hosting environment and other important components so that we understand how it works and can identify any technical, security or maintenance issues.

Question 2

Can a badly maintained WordPress website be fixed without rebuilding it?

Accepted Answer

Often, yes. Whether this is appropriate depends on the condition of the site, its underlying architecture and any security or compatibility problems we find. We assess the website before recommending whether it should be rescued, substantially modified or replaced.

Question 3

Why do WordPress websites become slow or unreliable?

Accepted Answer

There is rarely a single cause. Performance can be affected by themes and plugins, hosting resources, caching, database performance, third-party integrations and both human and automated traffic. We investigate the underlying causes rather than relying solely on a page-speed score or assuming that changing hosting will solve the problem.

Question 4

Is an out-of-date WordPress website a security risk?

Accepted Answer

Potentially. Security vulnerabilities are regularly discovered in WordPress plugins, themes and other software. Keeping software up to date is important, but effective security also involves appropriate access controls, multi-factor authentication, backups, monitoring and ongoing vulnerability management.

Question 5

How do you manage a WordPress website after taking it over?

Accepted Answer

Our managed WordPress service includes software updates and regression testing, security and vulnerability monitoring, backups, performance and availability monitoring, transactional email, spam and bot protection, analytics and conversion checks, and management of access and permissions.

Question 6

How can I get a problematic WordPress website assessed?

Accepted Answer

Send us the website address and, if possible, screenshots showing the installed plugins, their versions and the installed themes. We can carry out an initial assessment free of charge and advise you on what we find and what would be involved in bringing the website under our management.

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