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Helping organisations understand AI, prepare for change and make informed decisions. Artificial intelligence is changing how organisations operate, communicate, and make decisions. For many, the challenge is not whether to engage with AI, but how to do so confidently, responsibly, …
Artificial intelligence is changing how people find organisations online – be part of the solution. Instead of browsing pages of Google results, many people now ask questions directly to tools such as ChatGPT or Google’s AI search. Rather than showing …
Most websites store data on a visitor’s device through cookies and similar technologies. Two overlapping regulations govern this in the UK. The Privacy and Electronic Communications Regulations (PECR) requires informed consent before any non-essential cookies or similar storage are placed …
Organisations working in industry, retail, and the public sector often manage large, technical, or highly variable datasets, whether that’s machinery specifications, product catalogues, or live operational information. Turning that complexity into something customers, partners, or members of the public can …
Most business websites have a contact form. Far fewer have a good one. It is easy to treat the contact form as a small detail to deal with shortly before a website goes live. In reality, it is often one …
Organisations that deliver training and professional development face a particular design challenge: their websites need to make technical, often accreditation-heavy information easy to follow for people at very different stages, from someone considering a course for the first time to …
The University of York is home to a wide range of research groups, consultancies, and specialist projects. Many need to communicate highly specialised information to audiences with very different levels of knowledge, requiring websites that support academic rigour while remaining …
For businesses built on craftsmanship, materials, or physical spaces, a website often forms a prospective client’s first impression of the quality of the work itself. Photography, layout, and navigation all play an important role in helping visitors understand what sets …
In the UK, making your website available in more than one language can make a real difference. For public bodies and local authorities, it can be a legal or moral responsibility to serve diverse communities. For charities and businesses, it’s …
Web accessibility is the practice of designing websites without barriers to users. It improves online experiences for people with permanent disabilities as well as those with temporary or situational needs. Accessibility benefits everyone – from people recovering from injuries, to those using a phone in bright sunlight, to users on older devices.