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Executive Summary Artificial intelligence is changing how people discover organisations online. Increasingly, AI-powered search tools summarise information and recommend organisations directly, often before users visit a website. This guide explains how AI search works, why it matters, and the practical …
Artificial intelligence is changing how people find organisations online – be part of the solution. Instead of browsing pages of Google results, many people now ask questions directly to tools such as ChatGPT or Google’s AI search. Rather than showing …
Most websites store data on a visitor’s device through cookies and similar technologies. Two overlapping regulations govern this in the UK. The Privacy and Electronic Communications Regulations (PECR) requires informed consent before any non-essential cookies or similar storage are placed …
Organisations working in industry, retail, and the public sector often manage large, technical, or highly variable datasets, whether that’s machinery specifications, product catalogues, or live operational information. Turning that complexity into something customers, partners, or members of the public can …
Organisations that deliver training and professional development face a particular design challenge: their websites need to make technical, often accreditation-heavy information easy to follow for people at very different stages, from someone considering a course for the first time to …
Charities and community organisations often serve several audiences at once: the people who need their support, the people who fund or donate to their work, and the wider public they are trying to reach. Getting this balance right requires more …
The University of York is home to a wide range of research groups, consultancies, and specialist projects. Many need to communicate highly specialised information to audiences with very different levels of knowledge, requiring websites that support academic rigour while remaining …
For businesses built on craftsmanship, materials, or physical spaces, a website often forms a prospective client’s first impression of the quality of the work itself. Photography, layout, and navigation all play an important role in helping visitors understand what sets …
As we enter the New Year, it’s time to reflect on the projects, progress, and partnerships that defined 2025 at Castlegate. First, a practical update: In October, after ten years on Walmgate, we moved into the Bonding Warehouse in Patch …
In the UK, making your website available in more than one language can make a real difference. For public bodies and local authorities, it can be a legal or moral responsibility to serve diverse communities. For charities and businesses, it’s …